Privacy Policy
Effective Date: January 1st, 2026
IMPORTANT NOTICE REGARDING TEXT MESSAGING & DATA PROTECTION
ScapeWorx Landscape Design and Maintenance, referred to as “ScapeWorx,” “we,” “us,” or “our,” values your privacy and is committed to protecting your personal information. We do not sell, rent, or share customer opt-in information, including phone numbers or SMS consent records, with affiliates or third parties for marketing or promotional purposes. All communication consent data is kept strictly confidential.
This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website scapeworx.com, request services, or communicate with us.
1. Information We Collect
We collect personal information that you voluntarily provide when you submit a form on our website, request an estimate, schedule a service, or contact us by phone, email, or SMS. This information may include your name, email address, phone number, physical address, project details, payment information when applicable, and records of your consent to receive communications including SMS and email, along with timestamps.
We also collect non-personal information automatically, such as IP address, browser type, device information, referring websites, cookies, and website usage data. In addition, we maintain records of customer inquiries, service requests, appointment details, project communications, and service history to ensure quality customer service.
2. How We Use Your Information
The information we collect is used to respond to inquiries, provide estimates, schedule and deliver landscaping services, process transactions, send appointment confirmations and reminders, provide project updates, respond to missed calls and customer service requests, improve website performance and user experience, maintain accurate records of communication preferences and consent, and comply with applicable legal and regulatory obligations.
3. SMS Messaging & TCPA Compliance
By providing your phone number through our website forms, service requests, or during inbound phone calls initiated by you, you consent to receive SMS text messages from ScapeWorx Landscape Design and Maintenance. These messages may include appointment reminders, estimate updates, project communications, and customer service messages. We do not send promotional or marketing messages without explicit consent.
SMS messages are sent only after opt-in, and we maintain timestamped records of all consent actions. Our SMS practices comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws.
You may opt out of SMS messages at any time by replying STOP. Once you opt out, you will receive a confirmation message and no further messages will be sent unless you re-opt in. For assistance, you may reply HELP or contact us directly at info@scapeworx.com.
Message frequency varies based on your interactions with our business. Standard message and data rates may apply. Wireless carriers are not responsible for delayed or undelivered messages.
No mobile information, including SMS opt-in data and consent records, will be shared with third parties or affiliates for marketing or promotional purposes. Information may only be shared with service providers required to deliver text messages or support customer service operations, and all such providers are contractually required to protect your information.
4. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information. We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors, customer management platforms, scheduling systems, and SMS delivery providers. These providers are permitted to use your information only as necessary to perform services on our behalf and are obligated to maintain confidentiality and security.
We may also disclose information if required by law, legal process, or governmental request, or if necessary to protect our legal rights, property, or safety. In the event of a merger, acquisition, or sale of assets, your information will remain protected under the terms of this Privacy Policy. Text messaging opt-in data and consent records are excluded from all sharing categories except SMS service providers required to deliver messages.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. These measures include secure data transmission, controlled access to sensitive information, regular system monitoring, employee training on data protection, and secure backup and recovery procedures. While we take data security seriously, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.
6. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to analyze website traffic, improve functionality, remember user preferences, and enhance overall user experience. You may adjust your browser settings to refuse cookies; however, some website features may not function properly as a result.
7. Your Rights & Choices
You have the right to request access to your personal information, request corrections, request deletion where permitted by law, and withdraw consent for future communications. You may opt out of SMS messages at any time by replying STOP. To exercise these rights or request information about how your data is processed, please contact us at info@scapeworx.com.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of those websites. This Privacy Policy applies only to information collected by ScapeWorx Landscape Design and Maintenance.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
ScapeWorx Landscape Design & Maintenance
18 Smithbridge Rd, Glen Mills, PA 19342
Email: info@scapeworx.com
Phone: 484-684-5500
Website: https://scapeworx.com